Faqs I am asked by DHL to pay Customs duties and vat for goods that I have purchased on the internet. Why are these costs not included in the shipping costs I paid?

Customs duties and VAT are usually not included in the price and shipping costs that you pay with an online purchase. This is a choice of the supplier. When you buy goods over the internet, keep in mind that they do not always come from your own country or from the European Union. When the goods are sent from a non-EU country, you must pay customs duties and VAT upon importation into the European Union. In order to deliver the goods to you as quickly as possible, DHL advances the Customs duties and VAT owed and pays Customs. Read more about import duties and VAT.

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