What are you allowed or not allowed to send?

Certain goods cannot be sent by private individuals (consumers). Or only under certain conditions. This is related to safety or laws and regulations. Some goods may be allowed for shipping, but not to certain countries. We recommend that you check this beforehand.

Do you have a DHL account and are you a business customer? Different rules may apply, based on special permissions and licenses. Your account manager will be happy to give you more information.

Which goods are you not allowed to send?

Batteries (loose) and power banks

Loose batteries and power banks cannot be sent. A power bank is also a type of battery. A battery that is detached from the device, cannot be sent either.

Electronic device in combination with liquid

Electronic devices and/or liquids and gels are not allowed in one shipment

Pressurized aerosol cans (with propellant)

Like deodorant, hairspray, and other types of aerosol cans.

View the complete list of prohibited items.

What goods are you allowed to send under certain conditions?

Perishable products

Such as bulbs, seeds, or foodstuffs (meat, milk and cheese products).

Phones, tablets, and laptops (lithium batteries)

You may only ship these devices if the battery is contained in the device.

Jewelry and watches up to €10.000

View the complete list of goods requiring permission.

Business customer?

 you a business customer looking to ship dangerous goods?

More Information for Business Customers